We understand that circumstances may arise requiring the cancellation of your subscription or services.

Automatic Renewal

Subscriptions are set to renew automatically at the end of each billing cycle unless canceled before the renewal date.

Cancellation process

Please contact us to initiate the cancellation of your subscription. Note that any pending invoices will still be charged for. Upon subscription cancellation, the automatic collection of invoices shall be stopped.

Refund Conditions

Refunds are subject to meeting specific conditions, including adherence to our Terms of Service.

For purchases processed through Paddle, refund requests should be submitted within 14 days of the transaction date to be considered under Paddle's refund process and any applicable statutory withdrawal rights. Submission of a refund request within this period does not guarantee that a refund will be approved.

Refund requests are reviewed on a case-by-case basis, taking into account the nature of the product, the reason for the request, product access or usage, applicable contractual terms, and any mandatory consumer rights in your territory. If a refund is approved, access to the relevant product may cease.

Where your purchase was processed by Paddle, you may request a refund using the receipt, subscription management link, or Paddle buyer support options provided by Paddle. Paddle's Buyer Terms and Refund Policy may also apply to your transaction.

If you have any questions or need assistance with the cancellation process, please contact us.

Thank you for your understanding. We appreciate your business.